This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our blog, website or app?
When making reservations, sending inquiries or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information, travel dates or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, fill out a form, enter information on our site, provide us with feedback on our products or services or make a reservation
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To allow us to better service you in responding to your customer service requests.
• To quickly process your transactions.
• To ask for ratings and reviews of services or products
• To follow up with you after correspondence (live chat, email or phone inquiries)
• To offer you additional products or services in the future
How do we protect your information?
An external PCI compliant, secure payment gateway handles all CC transactions.
We do not store any of your personal information on our website, with the sole exception of your first name and last initial for publicly posted reviews.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user makes a reservation, enters, submits, or accesses their information in order to maintain the safety of your personal information.
All financial transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
Our site does not send cookies for tracking purposes, however companies such as Facebook and Google may track your movements to and from our site, especially if you follow links to our site from those companies.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.that make your site experience more efficient and may not function properly.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Google
We use Google ads to drive traffic to our site.
• Google Display Network Impression Reporting, Google Analytics
We, along with Google, use Google Analytics to compile data regarding user interactions as they relate to our website.
Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
Facebook
We use Facebook ads to drive traffic to our site.
We have implemented the following:
• Facebook’s “pixel” tracking code.
We, along with Facebook, use Facebook’s tracking code to compile data regarding user interactions as they relate to our website, and to target visitors to our site in future ad campaigns.
Opting out:
For more information on how Facebook tracks visitors and Opt Out information please visit: https://www.facebook.com/about/privacy/